Customer Service Advisor - Redditch, United Kingdom - Pertemps Redditch Commercial

Pertemps Redditch Commercial
Pertemps Redditch Commercial
Verified Company
Redditch, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Do you have a strong Customer Service background, available immediately and looking for your next career step in a growing company? See below
A fantastic opportunity has arisen for a Customer Service Advisor to join a busy team based in Redditch. The company are experiencing a fantastic period of growth and require someone to join the customer service team immediately. This will be a varied roleproviding excellent customer service, completing all related administration and scheduling engineers workloads.

Customer Service Advisor

Redditch

Temporary - 3 months minimum

£ £11.00 (dependent on experience)

9am - 5pm / 8:30am - 4:30pm

Immediate start

Duties will include:

  • Receiving calls from customers, answering any general enquiries and directing to relevant departments. All of these must be dealt with swiftly and appropriately.
  • Ensuring service calls are logged on to the computer and issued with a job number, completing any relevant paperwork
  • Incoming calls relating to pricing queries, booking in an engineer visit and engineers not showing.
  • Supporting the schedulling team with any administrative tasks
  • Updating and processing information on the database

Requirements:


  • Strong Customer Service and / or Administration experience
  • Confident telephone manner
  • Computer literate use of Microsoft Office
  • Able to work well as a team and to own initiative
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