Business Development Manager - Newton-Le-Willows, United Kingdom - Kingdom People

Description

Our client is a leading provider of temporary and tower CCTV systems. They are one of the largest, independent, and privately-owned companies providing specialist services in the UK. Our client has an expansive, nationwide reach, with offices in Edinburgh, Glasgow, Birmingham, London, Belfast, and more

This £250m turnover business is looking for a Business Development Manager to lead and grow their Kingdom Systems team exponentially, by building key relationships, and generating and nurturing quality leads.

We are looking for someone with a minimum 2 year's proven sales experience within the security industry in a similar role with a high-quality service provider, and ideally with experience in the CCTV industry.

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• A valid driving license
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance

CSCS Card and Operations or Departmental Manager Level 5 (preferred but not essential)

To be successful, you must have the following skills:

• Passionate about delivering a best-in-class service, white being growth goal and results orientated
• An effective verbal and written communicator at several levels and a strong presenter
• Software competent with Microsoft office software, Sales CRM and Barbour ABI
• Process and compliance driven, and relentless to drive strategic projects to develop the company further

You are expected to:

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Deliver excellent customer service by understanding what has been sold, and delivering and exceeding customer expectations
• Understand the client's business and processes to deliver customer service excellence
• Understand the customers business and their processes to deliver customer service excellence

Your day-to-day looks like:

• Generating and nurturing quality leads, identifying and building key relationships
• Surveying sites, estimating and converting new work
• Working with the operational team for successful on, off hire and customer support
• Complaint Handling, & Incident Response Support with clients
• Contract Development Plans, Added Value and Innovation

Growth

• Sustainably grow the business through ambitious but achievable targets and a best-in-class and compelling WHY proposition, and growing the client base with new contracts as well as maintain current relationships

Compliance

• Install and embed best-in-class written process, support the relevant statutory compliance and other regulations, and support group ESG targets and ambitions

Inspirational Leadership and People Management

• Support written process, ownership, accountability, teamwork, and capability building
• Foster a collaborative and high-performance team culture
• Install real and achievable team KPI outputs
• Conduct regular performance reviews against the Job Description and provide constructive feedback for continuous improvement
• Recognise and reward and maintain the right balance between colleague happiness and drive
• Supporting disciplinary and grievance & constructive management of conflicts
• Succession planning

What's in it for you:

• Competitive Salary
• Personal growth opportunities
• Collaborative and supportive team environment
• Industry leading welfare and benefits