Product Proposition Lead - Hartlepool, United Kingdom - NECSWS

NECSWS
NECSWS
Verified Company
Hartlepool, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Company Description

Come join us and make a difference in the world

We're NEC Software Solutions (part of global tech giant NEC Corporation).

While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.


Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more.

We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.

The more we do, the more our customers can do for others. And together, we make a world of difference.

We'd love your help. And we'll support you all the way.


Job Description:


Heard of Blue Monday? Why not have Blue Tuesday too? And, whilst you're at it, Blue Wednesday, Blue Thursday and oh go on then, have a Blue Friday as well.


If you're thinking, why on earth would I want a role that makes me feel low? Don't worry, you won't In fact, this role will fill you with excitement and provide excellent opportunities for personal and professional development, as well as the ability to network with other amazing colleagues in the NEC business.

So, what's the got to do with being blue I hear you say. Well, the answer's quite simple. It's because you'll be diving headfirst into our Blue Team. Makes sense now, huh?

Now, the Blue Team's name might be new, but we're old timer's now.

We've been working in this field for a fair while, so you can be confident you'll be joining a supportive and knowledgeable team.

Our Blue Team works into our Entitlement Services division which focuses on the delivery of providing first class and high-quality services to our local and central government partners.

Our current Product Proposition Lead is moving onto pastures new, and with so much growth to be had in this area, we're now on the lookout for a replacement.

So, whilst you'll have some pretty big shoes to fill, we're sure you'll be up for the challenge.

But, before we get into the nitty gritty, we'd like to ask you a very important question. How do you like your coffee in the morning? Don't worry, it's not a trick question.

We just wanted to know because we love to kickstart our mornings up with a team meeting and a good strong brew.

After all, it sets us up for the antics of the day. And if coffee's not enough, we might have the odd team breakfast. Sold yet? Thought so

Okay, so back to the seriousness now.

Let's tell you a bit about what you'll be doing, because whilst we have bucket loads of fun, we're very dedicated to our work, and believe us when we say, there's a lot going on.

No two days are the same in this role, and quite frankly, we wouldn't have it any other way, but below are a few of the core things you'll be taking care of.


  • Marketing and Communications
  • Internal Staff Communications
  • Market, Service and Product Research and Development
  • Service Architecture
  • Project Management
  • Service Area Representation
  • Customer Engagement
  • Internal and External Stakeholder Engagement and Management
  • Development and Management of Third-Party Relationships
  • Bid and Proposal Writing
  • Internal and External Presentations


Sounds pretty exciting, right? Well, quite frankly, it is And what's even better is you'll be working within a fantastic team, supporting each other to achieve success.

In this role, you'll be reporting directly to the Head of Entitlement Services, Jenny James.

Jenny works very closely with the Blue Team to ensure our strategic plans stay aligned with the overall strategy of the Entitlement Services business unit, and the wider NEC organisation.


As Product Proposition Lead, you will:

  • Take the lead on the development of Entitlement Services' new service offerings, meeting market needs through close liaison with the Entitlement Services Account Management Team and our customer community.
  • Be supported by other Blue Team, Account Management and Service Delivery colleagues to create and deploy new propositions.
  • Assist in the architecture of new services and project manage them into a live environment.
  • Enhance existing services through bolt on opportunities.
  • Work with Blue Team colleagues to streamline existing processes and maximise gross margin and revenue.
  • Remain on hand to support the delivery Service Manager until projects are in a solid and established live state.
  • Continue exploring further service opportunities during and following the implementation of projects.
  • Work with pilot customers and NEC's Marketing Team to produce marketing collateral to showcase new services.
  • Work with Account Management colleagues to provide sales and proposal collateral to secure further business.
  • Take the lead on all Entitlement Services marketing
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