- Support the booking process, providing progress reports and troubleshooting login issues
- Act as the first point of contact to members and successfully manage the examination's inbox by ensuring responses are provided promptly and to a high standard
- Record and collate requests, complaints, papers and requests for feedback and appeals
- Responsible for tracking applications to CRM, creating cases, raising invoices, processing the application form and assessing eligibility and suitability for accreditation within agreed service level agreements.
- Undertaking essential day to day tasks in order to process and assess the applications such as (but not limited to) reviewing training, complaints and regulatory information, and professional development records.
- Other administrative duties as required
- Demonstrable experience of providing reliable and accurate administrative support
- Able to successfully manage multiple workloads with excellent organisation and prioritisation skills
- A confident user of CRM to record information accurately
- Proficient use of Microsoft Office applications, including but not limited to Excel and Word
- Strong communication skills
- Able to analyse technical information and then communicate that into meaningful recommendations/actions
- An understanding of and commitment to contributing to a culture of diversity, welcome, inclusion and belonging
Temp Administrator - London, United Kingdom - Inspired Selection
Description
Are you adept at providing administrative support in a busy operations department? We have an opportunity for a Temporary Administrator to join our client's Accreditations team to provide admin support to the operational delivery of their online examination process.
You will join on a full-time, temporary basis, with the ideal candidate being able to start before the end of January for an initial period of 4 months, with on-going review. The role offers hybrid or remote working with two days induction in the London office required upon starting.
Key responsibilities will include:
The successful candidate will ideally possess:
This is a temporary role looking for someone with availability to start as close as possible towards the end of January - so please get in touch asap
Inspired Search and Selection is acting as an Employment Business in relation to this vacancy.