Member Services Adviser - Stevenage, United Kingdom - The Wine Society

    The Wine Society
    The Wine Society Stevenage, United Kingdom

    3 weeks ago

    Default job background
    Description
    The Society employs 250 staff, across Head-Office, Warehouse and Logistics. Our Member Services department consists of 51 advisors. The role is based at our head office premises in Stevenage and is 100% office based.

    Member satisfaction is a key performance measure of the department; therefore you will be a part of the team delivering exceptional service.


    Advisers will be responsible for providing a first-class service to our members and potential new members via member's channel of choice, offering a first point of contact resolution and ensuring high levels of satisfaction are achieved consistently.