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    Operations Team Leader with Sales Background - Harlow, United Kingdom - Valeanto

    Valeanto
    Valeanto Harlow, United Kingdom

    Found in: SonicJobs Direct Apply UK - 3 days ago

    Default job background
    Full time
    Description

    We are looking for someone who can supervise the operations and the office. Ideally with sales experience . Some construction knowledge would be an advantage.

    This person will be responsible for ensuring that customers enquiries are answered in a timely manner , orders are processed correctly, details are logged onto CRM efficiently, and showrooms appointments are scheduled. There is no cold calling involved and researching for leads, as we have a lot of incoming inquiries, which need to be managed accordingly and engaged with, therefore a person with a sales background is essential. We would like for this person to have an attention to details , and ability to prioritise the tasks, worked on unsupervised basis. The person will have two assistants to manage and will be supported by them . The role is ideal for someone who is hungry for success and can manage the workload , in a fast growing company. Someone who is looking for a managerial opportunity.

    ABOUT THE COMPANY:

    At Valeanto we provide bespoke , tailor made iron doors , adding the 'WOW factor ' to our customer's homes. Our products offer sophistication, character and unique style. We pride ourselves from our organisation's high-performance culture that's always rewarding, forever evolving and full of exciting opportunities. Our headquarters and showroom are based in Harlow, Essex. The mission statement for our company is to provide an exceptional value and experience to our customers. The Valeanto team continuously strives for excellence in both products and service.

    HOW THE COMPANY OPERATES:

    At Valeanto we reward initiative At Valeanto, we offer that unique 'opportunity' for individuals to maximize their financial potential by encouraging them to identify their strengths, take initiative, and think innovatively. All ideas for maximizing the company revenue and actions taken to generate this are welcomed and will be rewarded. At Valeonto we believe that everything is possible . We work hard but we have fun .

    Ideal Candidate:

    You're passionate about exceptional service . Being a true brand ambassador you're confident in presenting and sharing our products with customers. You're approachable, friendly and thrive for excellence. A positive can-do attitude, an individual who can work well with minimal supervision . Thinking outside of the box. Someone hungry for success and able to manage the team. Sales background is essential.

    About the Role:

    Full time

    Managing two office assistants

    Reporting to CEO

    JOB DESCRIPTION:

    • Responsible for management of Operations Assistant (s) ;??
    • Address customer inquiries, in a timely and professional manner. Responsible for managing & maintaining effective communication with Valeanto customers [this also includes enquiries via social media platforms];
    • Responsible for managing sales enquiries and providing weekly reports for CEO on the sales pipeline.
    • In terms of sales performance to identify areas for improvement and implement corrective actions as needed.
    • Attend weekly meetings with Senior Management.
    • Responsible for running the office on a daily basis
    • Responsible for managing the showroom appointments.
    • Managing door installations.
    • Maintain a comprehensive understanding of our doors and their features.
    • Manage inventory levels to ensure product availability and timely delivery to customers.
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