Customer Insight Manager - London, United Kingdom - MARKS&SPENCER

Description

Working with the Head of Marketing, set a vision and direction for the whole team, engaging and motivating the team, and ensuring the business is clear on who we are, and what we deliver
Expertly translate and understand data and insight from multiple channels and knit together to build a culture of innovative, exciting storytelling within the team, drawing on standard process for how to engage with insight
Comfortable with leading with analytic functions and dealing with data that you can articulate, communicate and champion the right culture for the insight team, balancing expertise with responsiveness
Good understanding of insight at senior levels successful candidate will swiftly become a trusted source of the truth about customers, for the Food Leadership Team and other senior leaders
Expertise across Analysis and Research, to triangulate

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era.

Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.