Scheduling Team Leader - Trowbridge, United Kingdom - Wessex Water

Wessex Water

Verified Company

Trowbridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a motivated and driven person with experience in scheduling? Are you a natural problem solver looking to manage a team to success? If so, we have a fantastic opportunity for you as a Team Leader.

What can you expect?
As a Team Leader you will report to the Assistant Regional Scheduling Manager.

You will be required to assist and become a hands-on part of the scheduling team, when necessary, across the region.

You will play a key role in the delivery of our day-to-day scheduling service.

This is a varied and busy role that will require you to manage, develop, direct and motivate all schedulers within the scheduling team by ensuring the implementation of all business policies and procedures, whilst monitoring adherence to all KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).

You will be driven to deliver a high level of customer service, whilst supporting the schedulers across the Wessex Water region, ensuring the team are confident and proficient in their understanding of systems, policies and procedures, including business continuity and emergency planning.

You will also be required to manage substantial event situations and support the Regional Scheduling management team.

You will be required to attend meetings with other departments to speak on behalf of the WAM (Work Asset Management) and Customer Scheduling teams, and to represent regional scheduling.

An important focus of this role is collaborating with local operational teams and technical experts to ensure the scheduling function adds maximum value to the field operation.

This role is focal in leading change and recommending innovative approaches, as well as providing supervision and guidance to team members.

To succeed in this role, you will need to be a motivated and driven person with dedicated team working skills.

You will ensure all performance, regulatory and internal targets are achieved through effective planning, scheduling and excellent customer service.

You will need the ability to remain calm and positive under pressure and during periods of change, while also understanding the need for flexibility to provide an outstanding service.

Previous scheduling experience would be beneficial.

Within the role you may be required to travel to different offices, throughout the region to carry out scheduling activities, while supporting and covering related scheduling functions.

What do you need?

To be successful we are looking for an enthusiastic and motivated leader who can coach, mentor and inspire our team of schedulers to work efficiently and effectively.

You will be a supportive manager and foster a culture of innovation.

You will have excellent organisation and time management skills with the ability to multitask and prioritise you and your team's workload.

You will be a good communicator with strong negotiation and influencing skills.

In addition, we are looking for:

previous experience within a scheduling role

- an understanding of identifying and setting performance targets
- computer and systems literacy (a good all-round knowledge of IT).

Benefits for you?

Pension up to 20% combined contribution.?
25 days' holiday rising to 28 with length of service.?
Opportunity to buy and sell up to five days' holiday.?
Health benefits package.
Life assurance (up to four times your salary).
Electric vehicle salary exchange.?
Flexible working.?
Cashback and discounts from over 1,200 retailers.?
Paid volunteering day.?
Enhanced family leave.?
Interactive health and wellbeing platform.?
Support from mental health first aiders.?

- £1,000 referral fee if you recommend someone to work for us.??

What will you get from us?

Our people tell us Wessex Water is a great place to work, and they stay with us We are proud of how we support development and career progression.

We have a wealth of both financial and non-financial benefits to offer our people and are committed to ensuring we provide an environment that supports health and wellbeing and flexible working.

We continue to promote diversity and inclusion. With that in mind, we welcome all applicants.

We are delighted to have signed the Armed Forces covenant and are a Disability Confident Employer.

Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.

Please let us know if you require any additional support or adjustments to assist you in starting your journey with Wessex Water.

If you have what it takes to join this award-winning business and want to be part of our exciting journey and share in that success, then please contact us to find out more.

**_Sound interesting?_