Sales Administrator/executive - Chessington, United Kingdom - Searley Owen Ltd

Searley Owen Ltd

Verified Company

Chessington, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Administrator

£26,000

Chessington (Office Based)

We are excited to be recruiting for a Sales Administrator/Executive for a growing organisation in Chessington working within the video games industry.

Responsibilities of the Sales Administrator role include, but are not limited to:

Providing exceptional customer service for both internal and external customers.
Managing the departments inbox and ensuring queries are answered in a timely fashion.
Ensuring all orders are processed accurately and efficiently.
Daytoday inbound order processing,
Developing new client relationships, along with managing the existing portfolio of customers and distributors.
Achieving quarterly and annual business plan and sales targets.
Tracking orders for customers, with regards to delivery status and the timely updating to the customer in the event of a delay.
Releasing orders from the backorder report.
Processing customer payments.
Liaising with carrier to resolve delivery difficulties and disputes
Running weekly reports to make sure that all quotations are chased
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Recommend related parts and accessories, which may be required for a job.
Processing of commercial invoices
Managing all credit requests in a timely manner