Client Service Engagement Manager - United Kingdom - Ascent Software

Description

At Ascent we're all driven by a shared passion, with diverse skills aimed at creating value for businesses through data, software development and the power of cloud tech.

Ascent is a design-led software, data, and cloud business that specializes in advanced analytics and AI. We are an engineering business. We design, build, and manage cloud-native products, solutions, platforms & experiences on Azure.

Our pan-European community of engineers, architects, data scientists, and digital consultants helps customers take on challenges and opportunities, so they can do something new, or do existing things better.

Our Client Services Manager underpins our focus on enterprise customer value delivery and development.

Build trust and rapport with senior stakeholders in named accounts, understand, and influence their technology strategies, provide advice, and solve challenges.

Being the overall account technical services portfolio owner for 2 or 3 of our most valuable enterprise clients.

Applying your experience in sectors like financial services or pharma to develop as a domain lead and uncover potential opportunities within business functions.

Using your knowledge of Azure, dev ops, data or analytics to build solutions for our customers.
Build trusted and value-based relationships with senior customer stakeholders.
Manage account cadence and steering.
Forecast and own account roadmap, revenue, and capacity plan.
Lead, evangelise and promote your accounts internally and externally.
Lead a team of technology SMEs, commercial and legal support, and sometimes our executive to provide customer value.
Experience of digital transformation within the financial services or pharma sectors
Successfully owned and sold a broad range of high-value tech services/solutions to large/enterprise customers
Knowledge of building solutions with Azure, dev ops, data or analytics
Proven team, opportunity and solution management experience
At Ascent, we're all about connecting data, software, and purpose to achieve remarkable outcomes. Our focus is on facilitating digital transformation by helping our clients solve problems, innovate, and improve existing processes.

Collaboration and support are at the core of our culture, and you'll have the chance to workon exciting projects alongside talented colleagues and be a part of one of our many communities.

We embrace a hybrid working model, dependent on the roles key focuses and needs we provide flexibility for you to work from the office, meet with clients as required, or work remotely in a manner that suits your preferences and productivity.

Along with a competitive salary commensurate with your experience, we offer 25 days of annual leave, in addition to public holidays, a contributory pension plan, and other essential benefits.

At Ascent, diversity and inclusion are fundamental principles that guide our actions.

We are committed to fostering an environment where everyone is valued and respected, regardless of gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status.

If you need any reasonable accommodations during the application process, please inform us. Are you legally entitled to work in the UK without the need of sponsorship and/or VISA? *
Do you consent for your data to be kept for a period of 12 months following this application process?