Credit Controller - Leeds, United Kingdom - Marmion

Description

Job Description

• Leeds Office
• Hybrid working after probation.
• £23,000 - £26,000pa DOE
• Monthly bonuses
• 25 days annual leave (+ bank holidays)
• Career progression opportunities within an established and growing business.
• Social events and engagement activities

Due to the nature of our roles, candidates must be a UK Resident residing within commutable distance to Leeds. Please note we cannot offer visa sponsorship for overseas candidates.

KEY RESPONSIBILITIES

• Proactively engage with customers for prompt credit collection.
• Negotiate, implement, and monitor repayment solutions.
• Communicate with customers via outbound/inbound telephone calls and emails.
• Liaise with debt collection agencies and third parties when required.
• Keep accurate records on internal CRM and other databases.
• Initiate legal proceedings if debts are not paid within the agreed time frame.
• Support the wider business where needed, including assisting the Billing and Metering team with bill queries, and additional invoicing support.

SKILLS & EXPERIENCE

• 1+ years of experience in a Credit Control position or similar with knowledge of best practices.
• Excellent communication skills both written and verbal with the ability to build rapport and trust.
• Able to work effectively as part of a team whilst also demonstrating the initiative to work independently to individual targets when required.
• IT proficient.
• UK resident with unrestricted rights to work within the UK.

OUR CLIENT:

We are partnered with one of the UK's highest rated and Ofgem regulated commercial energy providers. Leaning on their in-house experts, they provide renewable energy and gas, and an end-to-end service to their clients who span across various industries of all sizes. Their commitment to excellent customer service is central to their operations, and having gained a strong reputation in the industry they are experiencing an exciting period of significant growth.

Customer service is at the heart of what they do, as forth they have built a solid reputation within the industry and are on a period of substantial growth.

If you would like to discuss this opportunity further, please contact Alice McGlaughlin at

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.