Service Administrator - Glasgow, United Kingdom - Orona UK

Orona UK

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an experienced
Service Administrator with Lift industry experience to join our Glasgow Office.

This position plays a key role within the business and is responsible for ensuring that the relevant in-house databases are up to date with all service contract information.

Responsibilities will include:

General administrative duties, receive incoming calls, managing inbox and allocating as necessary.
Overseeing Junior Admin team
Taking client queries and distributing/answering as necessary.
Collate and record field data submitted from engineers.
Support the ordering of parts and receipt of incoming materials as required.
Collect timesheets and job sheets from engineers and distribute for approval
Managing customer information
Generating reports for the Director and the branch
Maintenance Agreement documentation management

You will have demonstrable experience of working in a fast paced environment where personal time management and an ability to build effective relationships is key.

You will be confident at handling complaints and can demonstrate good organizational, administration, and IT skills.

We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.

Benefits include: