Construction Product Specialist - Coventry, United Kingdom - BMS Performance

Description

Job Description

Technical Support Specialist (Flooring)

• Are you passionate about technical support?
• Do you thrive in a dynamic environment where problem-solving and customer satisfaction are at the forefront?
• Looking for an opportunity to join a world and European market leader?

Company Overview: Our client is a leading provider of high-quality building materials, renowned for our commitment to innovation, sustainability, and customer satisfaction. With a strong presence in the construction industry, we deliver cutting-edge solutions for residential, commercial, and industrial projects worldwide.

Responsibilities:

• Provide expert technical support and guidance to customers, contractors, and internal teams flooring products.
• Troubleshoot issues related to installation, maintenance, and performance of company flooring systems.
• Collaborate closely with sales, engineering, and product development teams to address customer inquiries and ensure timely resolution of technical issues.
• Potentially conduct on-site visits as needed to assess project requirements, offer technical assistance, and provide training sessions for customers and contractors.

Requirements:

• Background in Engineering, Architecture, Construction Management, or related field.
• Proven experience in technical support or a similar role within the construction industry.
• Strong understanding of building codes, regulations, and standards
• Ability to convey technical information clearly and effectively to diverse audiences.
• Problem-solving abilities and a customer-centric mindset.

Benefits:

• Salary 28-35k + Annual company bonus
• 24 days Holiday + Bank Holidays
• Company Pension Plan
• Opportunities for professional development and career growth.
• Collaborative work environment with a focus on innovation and teamwork.

Location: Coventry, Solihull, Tamworth, Wolverhampton, Stourbridge, Bromsgrove, Nuneaton, Birmingham, Dudley

Desired Skills and Experience

Background in Engineering, Architecture, Construction Management, or related field.
Proven experience in technical support or a similar role within the construction industry.
Strong understanding of building codes, regulations, and standards
Ability to convey technical information clearly and effectively to diverse audiences.
Problem-solving abilities and a customer-centric mindset.