Operations Coordinator - London, United Kingdom - Oxford International Education Group

Description

Job Description

Operations Coordinator

Location: Greenwich, London

Working hours: 40 hours per week with some weekend and evening work from time to time

Contract Type: Permanent

Start Date: ASAP

Salary: Competitive

Who we are: Oxford International

Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning.

We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers.

Our educational portfolio is diverse and is centred around providing opportunity for international students to build academic qualifications, skills, and intercultural experiences. We deliver our products digitally, in face-to-face locations across the world, or even in hybrid mode. Our portfolio ranges from simple tests of English Language capability, through to shorter industry specific courses, right through to year-long International Foundation Courses preparing students for progression to full a degree course at prestigious universities across the English speaking world.

We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. As such, care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge, experience and expertise you bring.

Job purpose

The main purpose of this role is to support the delivery of Junior programmes, including accurate stock, ordering and development of new initiatives to increase efficiency and accuracy across all

campuses.

Main duties and responsibilities

Main Responsibilities

• Develop new materials to help efficiency at centres.
• Assist the Programme Manager by ensuring accurate lists of existing stock are maintained, and timely ordering completed to replenish missing materials.
• Liaise closely with clients to write individual programmes and ensure provision is made to deliver programmes to the satisfaction of the client and s to ensure their expectations are met on arrival.
• Create accurate records of required transportation needs, and work with rail companies and coach companies to ensure all requirements are met in advance of campuses opening.
• Work with suppliers to establish competitive rates, actively seeking new suppliers to obtain the best rates.
• Establish and maintain a supplier database.
• Compile centre specific operational sheets, including catering, facilities, rooming to align with programme requirements and client expectations.
• Develop a full understanding of Oxford International winter, spring, and summer programmes.
• While programmes are running, support centre management, especially Student Support Managers, ensure programmes are delivered effectively and to the satisfaction of clients.
• Assist the Recruitment Manager with operations for staff inductions, including but not limited to; meal provision, rooming, transport/travel card requirements and session planning.
• Ensure risk assessments, policies and centre procedures are up to date with the support of the Operations Manager and Operations Director.

Recruitment, Sales Support and Finance

• Assist in the planning and organisation of staff training days and inductions.
• Participate in training days as required.
• Assist in agency visits, fam trips and presentations when required.
• Ensure invoicing system is maintained, and correct payments are scheduled in coordination with the Operations Director.

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.

Person specification

Statutory requirements

• Eligibility to live and work in the UK
• Satisfactory Enhanced DBS Disclosure
• Native or near native level of English speaking and writing.

Qualifications

• Undergraduate degree in any discipline
• CELTYL or YL Extension (Desirable)
• CELTA. Trinity TESOL and / or QTS in English or a Modern Foreign Language with ELT subsidiary (Desirable)

Experience and knowledge

• Experience of working in a residential junior language course setting or similar residential environment
• A good knowledge and understanding of activity programmes for residential junior language courses
• Experience of working in a fast-paced, dynamic department
• Undergraduate degree or equivalent
• Knowledge of child safeguarding
• Experience of sports coaching or tour guide
• Experience of planning events or structured activities

Skills and abilities

• Outstanding communication skills, both verbal and written
• Excellent organisational skills with the ability to prioritise a varied workload
• An excellent eye for detail and the ability to work accurately and efficiently
• Ability to prioritise workload, work to deadlines and under pressure
• A sound knowledge of Microsoft office with good IT skill
• Ability to function and communicate in a multicultural environment
• Experience of delivering presentations confidently and effectively

Personal qualities

• A fully supportive team member
• A positive, 'can-do' approach to work
• Willingness to work flexibly and 'go the extra mile
• Acts with integrity at all times

How to apply

Applications should be made by sending a full and up-to-date CV with a 1-page supporting statement to by 29th April

For more information on Oxford International

Please visit our corporate site:

Or, you can also visit our divisional websites: &

Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service, as this job involves working with children. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974.

Oxford International is an equal-opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.