Customer Service Advisor - Stansted, United Kingdom - The Best Connection Employment Group

Description

Title: Customer Service Advisor / Customer Care Agent

FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT

**CUSTOMER SERVICE ADVISOR REQUIRED**

We are currently recruiting for Customer Service Advisor to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided

Pay: £11.50 per hour
Overtime Available
Hours: 17:00 - 03:30
Shift Rotation: 4 on 4 off
Location: Stansted Airport (CM24 1QW)
Duration: Ongoing, Temp to Perm Opportunities

Additional Benefits of the Role:

Bus and Train services available for all shift start and end times
Discounted Airport Parking
Free Uniform and Training
Discounts at Various Airport Retail Outlets
Employee Benefits Schemes
Financial and Mental Health Support

The Role of a Customer Service Advisor:

Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passengers' journey
Greet passengers always asking what help is required
Explaining the process to the passenger
Preparing the passenger for check in and security, assisting with check in and security processes
Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage

There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

Customer Service Advisor Requirements:

5 years' worth of references (Our dedicated team will obtain them for you)
Be willing to apply for a DBS Check (Paid for by us)
Ability to complete a GSAT (Paid for by us)
Excellent customer service skills
A polite and professional approach
A passion for helping others
Strong written and spoken communication skills

Benefits of working for The Best Connection:

On-going Assignments
Holiday Entitlement
Excellent Pay rates
Overtime
Online Payslips
Pension Provision

If you are interested in the above CUSTOMER SERVICE ADVISOR position, please click apply or contact The Chelmsford Office on the below number. CF2189

Benefits & Requirements:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
- Weekend Work

All vacancies are available and correct at the time of posting. Some details may be subject to change