1st Line Service Desk Up to - Bournemouth, United Kingdom - Oscar Associates (UK) Limited

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    Full time Customer Service / Support
    Description

    1st Line Service Desk | Up to £25k |Bournemouth

    The Company

    They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and fun environment to work in with plenty of room for progression.

    The Role

    You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this, you will be helping to resolve basic technical issues and to build, install and configure computer hardware.

    Requirements

    • Valid UK Drivers license and car
    • Minimum 1 year MSP experience

    Skills

    • Fantastic customer service skills
    • Prior service desk experience
    • Office 365
    • Laptop/PC repair and diagnostics

    Even if you don't tick every box, please apply as we are searching for someone with the right attitude who would be willing to develop and learn new skills.

    Interviews are underway so don't hesitate to apply

    1st Line Service Desk | Up to £25k | Bournemouth

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