Key Accounts Coordinator - Milton Keynes, United Kingdom - Yusen Logistics (UK)
Description
Job RefRTIL537
City:
Milton Keynes
Department
International Freight Forwarding
Salary
Status
Full Time
Type
Permanent
More details:
The Company
Yusen Logistics is working to become the world's preferred supply chain logistics company.
Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.
As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
Key responsibilities:
Administration
- Generate and maintain worksheets detailing daily movements
- Record accurately any information provided by client and supplier
- Maintain systems with accurate and realtime data
- Plan, schedule, book and manage daily container movements on behalf of client
- Process accurately and courteously all daily operational requirements and enquiries from client
- Communicate and escalate all relevant information to team members
- Ensure total accuracy of all information and high standards of operational service are always met
- Observe deadlines and SOP
- Participate in Team Meetings
Key requirements:
- Experience from an administration and/or customer service environment (experience in logistics or freight forwarding would be a bonus)
- Proactive and flexible approach
- Excellent stakeholder management skills
- Ability to prioritise and work under pressure
- Attention to detail
- Excellent communication skills (written and verbal)
- Excellent Customer Service Skills
- Basic IT; Microsoft Office, Inhouse systems
- Financial awareness
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