IT Junior Data Centre Engineer - Enniskillen, Co. Fermanagh, United Kingdom - Airedale NHS Foundation Trust

Description

The Junior Data Centre Engineer role is to provide reliable and efficient support for the Trust's network and IT infrastructure, maintaining all operational activities of the technical infrastructure environment and the associated services as they are provided to the Trust.

To provide technical expertise within the deployment, configuration, and asset management of the Trust's 3000+ devices including identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the Trust and its customers.

Work closely with other members within the team and department, troubleshooting issues and working on complex projects.

You will also need to attend and lead in business meetings, liaising with internal departments and external companies providing a high-quality customer & professional service at all times.

This role will be expected to participate in a 24/7 on-call rota and planned maintenance activities outside of core office hours as required by the business.

Hybrid working is available with onsite activities and team days taking place at the Digital team's base.

Responsible for implementing and maintaining all data centre devices and infrastructure to ensure the IT operational services are available to the Trust's users, including:

All data centre infrastructure systems/equipment hosted locally and offsite

Data centre infrastructure management (DCIM)

Virtual and physical server infrastructure

Local area network (LAN & SAN)

External network connectivity (WAN)

Microsoft and Linux technologies

Server backup and replication technologies

Service availability, reliability, and monitoring

Office 365 and Azure - NHS Shared Tenant

Responsible for completing all assigned tickets within the IT Service Management (ITSM) system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches.

Responsible for documenting systems, infrastructure installation and configuration.

Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff in on boarding new technologies or solutions.

Safeguard Trust Data and participate in the secure disposal of data storage devices.

Take part in IT auditing and provide direct or indirect input.

We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes.

Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.

We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.

You will be working as part of a small team that is dedicated to providing the best IT Infrastructure environment enabling the Trust to provide the best possible healthcare to our patients, visitors and community.

We also work along side our neighbouring Trusts to help deliver the same high standards of healthcare to the whole of West Yorkshire as part of WYAAT and the wider region of Yorkshire.

IT experience focussing on IT infrastructure gained within an enterprise environment.
Evidence of providing data centre support
Knowledge of IT best practice standards, procedures, policies, and protocols
Expertise in the following key infrastructure areas o Maintenance and management of the Trust's data centre IT assets. o Office 36- NHS Shared Tenant o Virtual and physical server infrastructure (VMware vSphere) o Local area network (LAN & SAN) o Service availability, reliability, and monitoring o Microsoft Active Directory o Microsoft server infrastructure
Thorough understanding of IT Security

Knowledge of the following:
o Dell hardware and infrastructure o Data centre asset management tools o Azure - NHS Shared Tenant o Cisco data centre switching o Cisco firewall o Microsoft SQL Server o Linux server infrastructure o Enterprise block and file storage (FC & NAS) o External network connectivity (WAN)

ITIL v3 Foundation MCP
Microsoft MCSE or equivalent
Experience in working as part of a Data Centre team

Ability to understand, interpret and communicate complex IT Functionality issues, whilst working under extreme pressure
Able to install and rack data centre equipment using appropriate safety measures.

Project management
Airedale NHS Foundation Trust
Airedale General Hospital