- Management of a Service Provision within the Health and Social Care Sector
- Financial Management including budgetary control
- Working knowledge of regulatory frameworks for Domiciliary Cares such as Care Standards, Care Quality Commission
- Good standard of education with good literacy and numeracy skills
- QCF Level 5 Qualification in Leadership and Management Health and Social Care
- Business Management Degree
- Understanding of the Tendering Process and the ability to prepare tenders and deliver presentations to Commissioners
- Working Knowledge of Safeguarding, Protection of the Person, Adult Protection
- Working Knowledge of Mental Health and Learning Disabilities Frameworks
- Full UK Driving Licence
- Ensure highest quality care delivery to all customers
- Manage all office employees to ensure adherence to care procedures
- Maintain CQC compliance and quality control standards
- Adhere to Safeguarding requirements
- Handle complaints within established procedures
- Maintain company and contract-specific KPIs
- Drive branch improvement and attend review meetings
- Engage in meetings with local authority partners and forums
- Provide reports for contractual partners (e.g., local authority or NHS)
- Approve invoices and billing reports
- Manage office performance and growth
- Maximise sales and marketing opportunities
- Manage office finances within budget constraints
- Oversee administrative systems and ensure accurate record-keeping
- Ensure compliance with Health and Safety legislation
- Recruit, select, and manage office team performance
- Handle attendance, discipline, and grievance issues
- Conduct regular supervisions and annual appraisals for employees
- Address training needs for induction, updates, and development
- Plan and lead staff meetings
- Build relationships with stakeholders to support office development
- Assist in tendering and commissioning processes
- Review Business Continuity and Disaster Recovery Plans regularly
- Stay updated on local market and competitor reports
- Organise and conduct service user forums
- Undertake additional duties as requested by Line Manager
- 28 days which includes eight days Bank Holiday
- NEST pension. Automatic enrolment, employers' contribution
Registered Manager - Mitcham, United Kingdom - Talent Finder
Description
Registered Manager | Mitcham | Full Time | £30,000 to £34,000
Our client is not just a care provider; they are a community of compassionate individuals committed to leading the way in delivering top-quality home care. If you're seeking an opportunity to contribute to a company with a longstanding ethos of prioritising the comfort and well-being of individuals who choose home care over institutional settings, this is the perfect place for you.
To thrive in this role, you will be a person-centred individual, with an 'enabler' attitude to developing your Company Office. With strong communication skills, the Role Holder will be able to demonstrate their ability to motivate, influence and negotiate, whilst their planning and organisation skills will ensure that all areas of their Company Office deliver what I expected.
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