Sales Assistant - Edinburgh, United Kingdom - Max Mara Fashion Group

Description

JOB TITLE:
Sales AssistantMarella and MAX&Co – EdinburghOBJECTIVESShop Assistant is responsible for assisting customers during the purchase process.

S/heprovides a service to customers in accordance with the given guidelines and the businessobjectives and Brand philosophy both individually and in team.

S/he reports to the Store CoordinatorKEY RESPONSIBILITIESPursue the specific objectives assigned by the Retail Management in order to contribute in the achievement of the overall objectives of the store, both in terms of quantity (budget, turnover, profitability) and quality (Brand image)Follow and apply the Brand guidelines in relation with the standard service model and the required level of relationship with the customers.

Guarantee the image of the corner and her/his personal image, following the Brand guidelines.

Perform the duties assigned by the Store Coordinator, related to the needs of the stores, for instance:

manage the warehouse properly organized (size, type, style, color, or product code)Take delivery of goods and supplies in a timely mannerDefine and marks the alteration lines to fit garment on the customer's bodyEnsure that all merchandise is properly displayed and organizedtaking care of the visual merchandising, both in store following the VM guidelinesReceive payment by cash, check, credit cards, vouchers, or automatic debits4.

Follow the procedures in full compliance with all the assigned activities5. Maintain and update professional and technical knowledge as trained and provided by high-ranking Managers6. Develop the database and implement CRM activities in accordance with Brand guidelines and by using the given tools ( iPad, Mobile, etc )KEY COMPETENCIES

• Achievement aiming at Excellence (cross)
• Look Interpretation and Awareness (product)
• Customer Orientation (product -mktg./sales/retail)SOFT SKILLS
• Passion for fashion
• Membership
• Teamwork

JOB TYPE:
Full-time