Commercial Accounts Handler - Warrington, Cheshire, United Kingdom - Howden Insurance Brokers Ltd

Description

Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Philip Williams are on the hunt for an Account Handler to assist Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximising business opportunities and profit for the company.

Please note this is a full-time, permanent opportunity. You will be based in our Warrington office and ideally be onsite for 3 days per week. (During training you will be required to be in the office full-time).

Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.

Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.

Refer all queries that fall outside your own experience, knowledge and authority to senior staff.
Data input.
A good level of technical insurance skills, to be assessed by regular in-house testing.
5 GCSE A*-C including Maths and English.

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world.

With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.