Service Designer - Newcastle Upon Tyne, United Kingdom - Transition Partners

Tom O´Connor

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Tom O´Connor

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Description

Transition Partners currently have an exciting
permanentopportunity for a
Service Designer to join our clients growing team.

If you are a service designer looking for your next opportunity that will allow you to champion user-centred design this could be the role for you

  • Do you want to work for a growing digital consultancy who have quickly established themselves as a leading supplier of digital leaders, service design team and delivery expertise?
  • Do you want a business who supports your personal development, and offers numerous training and up skill opportunities?
  • Do you wish to expand your skill set and work with a variety of different technologies?

This role will suit you if you are able to;

  • Look at a service and evaluate how well it is meeting user and business needs
  • Work at program and project level, playing a key role within each
  • Plan and run workshops with users and stakeholders to gain a shared understanding and firsthand insights
  • Create service blueprints and prototypes
  • Build effective working relationships with clients
  • Define clear and actionable recommendations for achieving business and user goals
  • Have a strong understanding of all UCD disciplines and champion for them equally
  • Be experienced in working with multidisciplinary agile teams to design and deliver peoplecentred services
  • Be passionate about usercentred design
  • Be collaborative, working well with all specialisms in a multidisciplinary team
  • Enjoy building trusting and open relationships with clients
  • Be a natural leader, providing guidance to all kinds of people including teammates, consultants outside of UCD, stakeholders and client teams
  • Influence and sell the value of service design to clients and their stakeholders

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