General Hotel Manager - Stone Cross, East Sussex, United Kingdom - Morgan Jones Recruitment Consultants

Description

Hotel General Manager
Benefits Pension, company bonus, company shares, incentives
Permanent
Do you have Proven experience as a General Manager in the restaurant and/or hotel industry?

We are seeking a dynamic and experienced Hotel General Manager to lead our team and oversee the overall operations of our hotel, with a specific emphasis on elevating our food and beverage service.

The ideal candidate will have a proven track record in restaurant and hotel management, a strong background in hospitality, and a passion for delivering exceptional guest experiences.

Provide effective leadership to all hotel departments, fostering a positive and collaborative work environment
Recruit, train, and mentor staff to ensure a high level of performance and guest satisfaction
Oversee day-to-day hotel operations, ensuring seamless coordination between departments
Implement and maintain policies and procedures to enhance efficiency and guest service
Ensure a consistently high standard of guest service, addressing and resolving any issues promptly
Develop and manage budgets, monitoring financial performance against established targets
Implement cost control measures while maintaining service quality and guest satisfaction
Participate in promotional activities to enhance the hotel's visibility and reputation
Monitor and maintain quality standards, conducting regular inspections and audits
Establish and maintain positive relationships with local businesses, community leaders, and other stakeholders
Represent the hotel at community events and industry functions
Proven experience as a General Manager in the restaurant and/or hotel industry
In-depth knowledge of hotel operations, industry trends, and best practices
Excellent financial management skills
Exceptional customer service orientation
Bachelor's degree in Hospitality Management or a related field
Minimum of 3 years of progressive experience in hotel management

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