Call Centre Assistant - Liverpool, United Kingdom - CHANNEL ALT LTD
Description
Responsibilities:
- Provide information about products and services
- Perform data entry tasks accurately
- Utilize phone etiquette to ensure positive customer experience
- Upsell products or services when appropriate
- Communicate effectively with customers to resolve inquiries or issues
Experience:
- Previous experience in a call center or customer service role is preferred
- Bilingual or multilingual proficiency, especially in English
- Ability to analyze customer needs and recommend suitable solutions
- Strong communication skills and the ability to articulate information clearly
Job Types:
Full-time, Permanent
Pay:
From £25,114.02 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 25/05/2024
More jobs from CHANNEL ALT LTD
-
Customer Service Representative
Manchester, United Kingdom - 3 weeks ago
-
Customer Representative
London, United Kingdom - 3 weeks ago
-
Management Trainee
Edinburgh, United Kingdom - 5 days ago
-
Customer Service Assistant
Manchester, United Kingdom - 1 week ago
-
Customer Representative
Edinburgh, United Kingdom - 4 days ago
-
Call Centre Operator
Leeds, United Kingdom - 2 weeks ago