Housing Assistant - London, United Kingdom - Cowley Resident Management Organisation
3 weeks ago
Description
South London - Brixton / Oval
- Help provide a comprehensive housing management service to tenants and leaseholders, taking personal responsibility for the management of a portfolio of properties._
About Us
Established over 25 years ago, Cowley Resident Management Organisation runs a mixed tenure estate of 560 properties in South London.
We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.
It's a friendly place to work - with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.
About the role
Reporting to the Head of Neighbourhood Services, you will help us provide a comprehensive housing management service to our tenants and leaseholders.
You will have responsibility for the management of a portfolio of properties, including the lettings of empty properties, and recovery of arrears.
This role is a pivotal point of contact between the tenant, Neighbourhood Housing Officer, and the repairs and maintenance team and you will be dealing with our customers - face to face and by telephone - to answer their questions and provide advice on all housing related matters.
About you
This is essentially a customer service role, so you will ideally have two years' experience dealing with diverse communities, either face to face or over the telephone.
You will have good written and oral communication skills and be able to undertake arithmetic calculations.
Please quote HA on all correspondence.
Closing date: 24th April 2023
Interview date:
Week commencing 5 May at Cowley House on the Estate
Salary:
£22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- Day shift
Work Location:
One location
Application deadline: 24/04/2023
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