Senior Change Consultant - London, United Kingdom - Hitachi Solutions

Description

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

Job Description

This role will reports into the Senior Change Manager and will be responsible for leading the change process and deliverables for implementations. Senior Change Consultant will play a key role in ensuring user adoption, focussing on the people side of change, including changes to business processes, systems and technology, job roles and organisation structure.

Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond

Assess the change impact- Carry out change impact assessments across ensuring all aspects of change are captured – system, process, roles and skills, technology

Work with client leadership teams to drive consistent and positive message about the changes – using a change network approach

Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change

Development of engagement packs and materials, ensuring alignment with key project messaging

Work with the training delivery team to ensure alignment of all activities

Facilitation of business process change with business teams and process owners and role out of the new ways of working (Day in the Life)

Assist with preparation and execution of business readiness assessments and adapt change plans where needed based on outcomes

Facilitate Hypercare support for end users – Floor walkers, training, drop in sessions

Post go live adoption surveys

Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget

Qualifications

5+ years of relevant work experience in delivery of organisational change management projects

Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations

Communication skills: strong presentation/ communication / facilitation skills (oral and written)

Business Process and re-design experience

Change Management qualification preferred but not essential

Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients

Results-focused with strong business acumen combined with analytical and structured thinking

Consulting skills, including: team facilitation, conflict management, business case development

Dynamics 365 Fin /Ops or CRM background would be an advantage

Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions

Strong MS office application experience

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi's mission and values here: hitachi-

Additional Information

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