Sales & Customer Service Administrator - Leicestershire, United Kingdom - ER Recruitment Limited

ER Recruitment Limited
ER Recruitment Limited
Verified Company
Leicestershire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Sales & Customer Service Administrator

Remote Working - with occasional meetings in Leicestershire

£23,000 - £27,000p.a. DOE

  • Are you highly attentive to detail and like to ensure accuracy first time, every time?
  • Do you pride yourself on your excellent communication and customer service skills?
  • Are you proactive and confident in dealing with customers and colleagues alike?

The Company:

ER Recruitment are excited to be working exclusively with our client, a manufacturer of outstanding merchandise.

Role & Responsibilities of the Sales & Customer Service Administrator:

  • Manage the day to day Customer Order Process including creating and entering sales orders
  • Manage the Customer Feedback Process
  • Ensure upselling opportunities are realised
  • Organisation to ensure delivery efficiencies
  • Accurately take and process customer orders
  • Accurately transfer quotation pricing onto customer account
  • Dispatching of Sales Orders via the Sage system
  • General Office filling and administration
  • Creation, amending, maintaining and cancelling of Standing Orders
  • New customer set up on Sage
  • Adding and amending product descriptions, codes and pricing on Sage
  • Entering information on customer EDI portals
  • Recording and acting on customer issues

About You as the Sales & Customer Service Administrator:

  • Experience with Sage is essential
  • Must have previous customer service communication experience
  • Being proactive and flexible
  • Being Confident, Courteous & professional
  • Good communication skills essential
  • Intermediate standard of computing and IT skills
  • Organisation skills and ability to work under pressure
We are here to help with your career so please send a copy of your CV to us.

If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.
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