Customer Assistant - Liverpool, United Kingdom - SA4 Call
Description
As a Customer Assistant, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction. Your ability to effectively communicate, sell products, and provide excellent service will contribute to the overall success of our businessResponsibilities:
- Assist customers with their inquiries, provide product information, and offer solutions to meet their needs
- Communicate effectively with customers to ensure a positive experience
- Utilize selling techniques to promote products and upsell additional items
- Handle customer complaints or concerns in a professional and timely manner
- Demonstrate excellent phone etiquette when assisting customers over the phone
Qualifications:
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to upsell products and services to customers
Salary:
From £23,765.00 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Liverpool (preferred)
Work Location:
In person
Application deadline: 05/03/2024
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