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- Supports the day-to-day management of the 11 European industry forums (Product Councils).
- Chases membership fee invoices where necessary.
- Ensures that member information is recorded and tracked properly in membership database, tagging members in netFORUM as appropriate.
- Attend meetings with committee Chairs, takes notes and distributes minutes.
- Respond to ad-hoc queries from members.
- Travel to the ULI Europe Annual Conference and Autumn Product Council Meeting which take place in rotating European cities.
- Engage with the planning process and follow the steps the Senior Manager takes to project manage the councils.
- Manages email campaign/ meeting marketing on behalf of the committees.
- Manages the guest list for committee meetings – ensuring all members, guests and speakers are registered in netFORUM.
- Maintains and updates event webpages with agendas and speakers as the meeting approaches.
- Conference call/zoom scheduling for speaker briefing calls, programme meeting calls.
- Manage the technical side of zoom meetings – sharing screen to display speaker slides etc.
- Research venues, restaurants, coach companies and other logistics required for the meetings.
- Liaise with venues for council meetings to ensure logistics are in place such as catering requirements, AV requirements and room set up etc.
- Liaise with council dinner venues to ensure all requirements in place, dietary requirements, timings, venue lay out etc.
- Assist with preparation of information packs for the council meetings including printing badges, agendas, maps etc.
- Work with customer service team to create registration links for meetings.
- Assists with ad-hoc council meeting logistics.
- Strong membership database skills.
- Good written and verbal communication skills.
- Strong member relations skills.
- Confident and professional manner.
- Excellent organizational, project, and time management skills.
- Ability to quickly adapt to shifting duties and responsibilities. Must be able to prioritize work and be able to manage several projects at once.
- Ability to respect confidentiality and sensitive information.
- Proficient in Word, Excel, PowerPoint, Access, and internet research.
- Familiarity with Sales Force or NetForum desirable.
- Fluency in a major European language other than English is desirable.
Team Assistant, Product Councils - London, United Kingdom - Urban Land Institute
Description
POSITION SUMMARY
:The Team Assistant - Product Councils & Forums supports all European Product Councils' activities including membership administration, the organisation of committee activities, logistics, agendas; and interacting with council membership.
SPECIFIC RESPONSIBILITIES:
General Responsibilities:
Product Council Meetings:
EXPERIENCE: