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- Troubleshoot hardware, software, and network issues, and escalate problems when necessary.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Set up and maintain user accounts and access permissions.
- Monitor and maintain computer systems and networks.
- Assist with IT projects and initiatives such as software upgrades and system migrations.
- Document IT procedures, configurations, and troubleshooting steps.
- Conduct user training on IT systems and tools.
- Stay updated with emerging technologies and trends in IT support.
- Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking.
- Experience with Active Directory and IT security best practice.
- CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Opportunities for professional development and training.
Temporary IT Support Technician - Bristol, United Kingdom - Jiyu Consulting Ltd
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Description
IT Support Analyst - Bristol - £20,000 to £25,000Bristol growth organisation is seeking an IT Support Analyst to join their established IT team.
As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees.
Provide first-line technical support to internal users via phone, email, or in person.