Housing Solutions System Support - London, United Kingdom - Eden Brown

Eden Brown

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A role of
Housing Solutions System Support has come up
for a 3 months ongoing assignment.

Pay -
£18.52/hr Umbrella
Address -
Mercury House, Mercury Gardens, ROMFORD, RM1 3DS
JD below

Responsibilities:

Experience working in a busy front facing customer focused environment to give advice and information to vulnerable customers.
Experience of effective multidisciplinary working.
Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.
Competent IT skills such as Microsoft Word, Excel and Outlook.
Telephone skills.
Ability to have or acquire knowledge an excellent working knowledge of all elements of housing needs: housing advice, homelessness prevention, property allocation and choice based lettings.
Have the ability to build and maintain a good understanding of wider council and department objectives, services and initiatives and an understanding of how these interface with delivery of housing needs services.
The ability to handle conflict, or potential conflict situations with clients who may be distressed, dissatisfied or potentially aggressive/ violent and maintain positive working relations.
The ability to build & maintain a thorough working knowledge in using data and case management systems to ensure data quality and effective sharing of work.

Would this role be of interest to you, would you like me to put you forward? (
please send me your up to date CV along with your date of birth and NI number)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.