Facilities & Support Services Co-ordinator - City of London, Greater London, United Kingdom - Montcalm Royal London House

Description

At your Service
About Montcalm Collection
United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels.

Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story.

Architecture and style may change, but classic hospitality stands the test of time:
expect an enduring welcome from our team. Discover the hotels in the collection.

Our historic brewery reimagined as a vibrant modern hotel:
The Montcalm At The Brewery. Our storied city-slicker, housed in the former headquarters of the

Royal Mail:
The Montcalm Royal London House.

Our duo of mindful hotels which set a slower pace:

At Your Service is responsible for performing highly diversified duties in order to maintain positive relationships with all stakeholders.

Provides consistently high standard of administrative support to both Font Office and Housekeeping departments.

As a At Your Service, you will be communicating with colleagues and the wider hotel teams at Montcalm Royal London House to support the performance of the Room Operations teams.

Pathways for promotions and growth within the brand.
Recognition and Rewards Program.
Access to an array of discounts via our Benefits Platform.
Comprehensive training through Certified Classroom and E-Learnings.
28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
Cash-back on optical, dental, chiropractic, and physio services.
Concession on gym memberships.
Nutritious meals provided during shifts.
Complimentary dry-cleaning service for uniforms.
Inclusive pension schemes
Facilities Updates and Product to provide accurate information to our guests on call
Housekeeping Supervisors lists to make
Address guests' service needs in a professional, positive, and timely manner.
Answering phone calls on hotel main line and direct them where needed with an appropriate and professional manner
Phone numbers; Keep the evening supervisor informed about all changes, (Room moves, housekeeping service requests, mini bar removed)
Perform any other reasonable request made by management
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background.