Junior Charge Nurse/Sister Enhanced Care and Retention Team - Northampton, United Kingdom - Northampton General Hospital

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    Permanent
    Description

    Job summary

    As a Junior Charge Nurse/Sister for the enhanced care and retention team you will provide visible and operational leadership. You will actively lead the provision of enhanced care within the Trust from a nursing/clinical perspective. This will include working with patients who are experiencing acute illness/injury, confusion, dementia, mental health crisis, falls risks and/or vulnerability whilst in hospital. You will undertake evidenced based clinical/risk assessments to identify the provision of person-centred enhanced care, formulating care plans and offering advice/ expertise to wider teams. You will provide operational leadership to a group of Senior Healthcare Assistants to deliver the service. On a day-to-day basis you will utilise resources effectively and efficiently to provide enhanced care, prioritising need across the Trust.

    Another important aspect of the role is to promote retention amongst Senior Healthcare Assistants through engagement, support and implementing a range of initiatives. You will promote the healthcare role and identify opportunities to staff to rotate into the enhanced care team including Students, Learners, and Apprentices.

    You will promote a therapeutic approach to enhanced care, promoting patient choice, independence, and person centric care. You will also promote effective communication with patients, their significant others and within the nursing, medical and AHP teams.

    Main duties of the job

    Embraces the Pathway to Excellence Nursing Standards and promotes amongst the wider team

    Promotes and implements evidence-based approaches to enhanced care and workforce retention

    Promotes person centred approaches to providing therapeutic enhanced care

    Promotes compassionate care amongst the team and encourages independence and choice with those who use the service

    Advocates for Patients and their significant others with other nursing, medical and AHP professionals

    Works collaboratively with healthcare colleagues to deliver person/outcome centred care

    Bases clinical and nursing decisions on robust assessments, including risk assessments to make informed decisions

    Evaluates nursing risk to make informed decisions in relation to care

    Works in accordance with the NMC Code as a Registered Nurse

    Promotes parity of esteem in both physical and mental health care

    Identifies and delivers educational opportunities in relation to enhanced care

    Actively engages with Senior Healthcare Assistants and delivers retention initiatives as informed by the Enhanced Care and Retention Manager

    Maintains clinical credibility and knowledge/skills in relation to dementia, delirium, confusion, mental health, falls and physical/psychological deterioration

    Maintains accurate and contemporary documentation in relation to all aspects of care, including assessment, planning, implementation, and evaluation

    Practices in a legal and ethical way in relation to enhanced care

    About us

    Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

    Our Excellence Values

    Compassion

    Accountability

    Respect

    Integrity

    Courage

    We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

    We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

    The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

    We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

    We have active Networks that promote and support colleagues from all ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

    Job description

    Job responsibilities

    Leadership

    Acts as nursing and clinical role model to others and the team

    Promotes the enhanced care and retention service amongst peers and other healthcare professionals

    Displays positive leadership behaviours

    Can lead in an agile and flexible way, responding to the demands of the service and patients/significant others

    Promotes equality, diversity, and inclusion within leadership approaches

    Maintains line of sight to patient care and recognises the impact of leadership on patient experience

    Empowers team members to act in an accountable and responsible way

    Promotes and upholds the Trust values

    Uses resources and expertise diligently to deliver the service

    Actively manages team members to ensure the provision of service

    Identifies and leads retention initiatives as informed by the Enhanced Care and Retention Manager

    Manages data and formulates service reports

    Promotes a sustainable service in relation to financial, people and environmental sustainability

    Promotes service improvement within the team and development of an evidence base for care

    Advocates for patients, significant other and professional colleagues in relation to enhanced care

    Works in an open and collaborative way with other professionals

    Seeks service user feedback to develop and inform the development of the enhanced care service

    Facilitates early resolution to concerns and complaints

    People/Management Excellence

    Provides operational leadership and management of a group of Senior Healthcare Assistants within the enhanced care team

    Manages staff shifts and allocations on the electronic roster system

    Formulates and publishes rotas in a timely way

    Promotes flexible working within the team

    Reports attendance and absence of staff

    Undertakes staff appraisals and provides feedback

    Undertakes staff supervision within the service, maintaining records and support

    Ensures staff access mandatory training and continuing professional development opportunities related to the role

    Develops peer support within the team

    Operationalises resources within financial constraints and budgets as informed by the Enhanced Care and Retention Manager

    Engages with recruitment, selection, and retention activities in relation to the team and wider Trust campaigns

    Ensures adequate, safe and effective skill mix within the service

    Empowers the team to make decisions, utilise skills and promote the service within their scope and expertise

    Fosters a culture of learning and development

    Actively promotes Student/Learner/Apprentice placements within the service

    Person Specification

    Education, Training & Qualifications

    Essential

  • Registered Nurse with current NMC registration
  • Clinical/nursing experience of delivering enhanced Care
  • Holds a diploma in Nursing (Level 5)
  • Evidence of continuing professional development relevant to role
  • Has completed NMC aligned Practice Assessor and Supervisor Development
  • Clinical/nursing experience of delivering enhanced care
  • Desirable

  • Holds a degree in Nursing or Professional Practice/Healthcare (example, BSc/BSc Hons) (Level 6)
  • Holds a Professional Nurse Advocate (PNA) Qualification/Module (Level 7)
  • Leadership qualification (RCN Leadership Programme/Academic Modules/NHSLA Awards)
  • Knowledge & Experience

    Essential

  • Experience of managing/leading a team and coordinating workload
  • Experience at of managing a staff related performance
  • Staff and resource management
  • Effective clinical leadership
  • Experience of financial management
  • Participation in clinical governance, research, and audit
  • Evidence of work based (local) teaching and learning
  • Experience of conducting appraisals and mentoring others
  • Evidence of recruiting and inducting new staff
  • Managing and supporting staff and patients through the complaints, compliments, and concerns processes
  • Knowledge of current development in the NHS
  • Knowledge of contemporary nursing issues
  • Skills

    Essential

  • IT Skills, including Microsoft works and Microsoft Teams
  • Effective oral & written communication skills
  • Effective interpersonal skills and an ability to challenge appropriately
  • Excellent interpersonal & organisational skills
  • Clinical Assessment skills
  • Key Competencies/ Personal Qualities & Attributes

    Essential

  • Ability to work well within a multi-disciplinary team
  • Ability to achieve deadlines and work under pressure
  • Acting as a credible role model for colleagues
  • Ability to work independently
  • Organisational skills
  • Physical effort - when participating in clinical care
  • Mental effort - concentration when
  • Emotional effort - caring for patients and staff in difficult circumstances
  • Working conditions - working in variety of settings including other areas as required
  • Willingness to work flexibly according to service needs including on call, evenings, and weekends