- Have they worked shift patterns before
- Worked a variable shift pattern including nights and weekends
- Understand the job role and function of the NHS
- Have they previously worked in the NHS
- Have they worked in a service sector
- Worked with patients in the past
- Worked as part of a Team within the NHS
- Worked as part of a front of house team
- Do they know the trust values
- Can they describe each value and their understanding of what it means
BANK Porter - Ascot, United Kingdom - Frimley Health NHS Foundation Trust
Description
Job summary
A BANK porter will work within a busy elective site helping with patient experience and supporting the clinical team. You will provide cover to the portering team and work on a ad-hoc basis to cover short notice cover.
The ideal candidate will have excellent verbal and written communication skills and be competent in the use of IT systems. You will also be willing to work hard in a team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible.
Main duties of the job
On a typical day as a BANK Porter you can expect to transport patients around the site, move equipment and furniture between wards, collect and deliver essential supplies and samples, undertake Postal Service/messenger duties, collect and dispose of waste and respond to any emergency situations that may arise.
Due to the nature of the role, you will be required to adhere to departmental standards and health and safety regulations. You will also act at all times in a manner that upholds the Trust's values, working as part of a team to ensure efficiency and excellent customer care.
As a BANK member of staff you will work on a ad-hoc basis and provide cover when required and support the portering team at site, this may includes nights. You will receive pay enhancements for unsociable hours.
As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this test.
About us
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. This vacancy is at the Frimley Park site.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Applicants will need to be flexible and may be asked to work various shifts patterns, including nights and weekends at times.
Job descriptionJob responsibilities
Work to the roster prepared by the site Portering Supervisor.
Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately.
Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner.
Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager.
Please see Job Description and Person Specification for further information
Person SpecificationShift work
Essential
Desirable
Worked in the NHS
Essential
Desirable
Worked in a service sector
Essential
Desirable
Team work
Essential
Desirable
Trust values
Essential
Desirable