Stores Operative - Plymouth, United Kingdom - Theatre Royal Plymouth

Tom O´Connor

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Tom O´Connor

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Description
Stores Operative


Reports to:
Senior House Manager


Salary:
£12.63 per hour


Contract:
Contracted, 30 hours per week

Benefits: 28 days holiday per annum (pro-rata), contributory pension scheme and great ticket offers


Theatre Royal Plymouth is a registered charity, inspiring a lifetime of creativity for audiences, artists and participants throughout Plymouth and the wider region.

As the principal home of performing arts in the Southwest, we engage and inspire many communities, creating memorable experiences for people from all backgrounds.

TRP do this by creating and presenting a breadth of shows on a range of scales, with their extensive creative engagement programmes, by embracing the vitality of new talent and supporting emerging and established artists, and by collaborating with a range of partners to provide dynamic cultural leadership for the city of Plymouth.


We are looking to recruit a Stores Operative to lead on the receiving of deliveries, stock control and rotation, cleanliness of storage rooms, with a pinch of customer service and function set up thrown in.


The Stores Operative will be crucial in supporting the Hospitality team, ensuring the team have adequate stock to sell across all our retail outlets, that storage areas are always kept clean and tidy and stock rotation takes place on a daily basis.

Inclusion and Diversity


We are committed to cultivating a culture of inclusion at TRP with a workforce, participants and audiences that reflect the diversity of the communities we serve.


The collective power of each team member's life experiences, knowledge, innovation, self-expression, and talent creates the very best environment for us to achieve our ambitions and lead the sector.


In recruiting for our team, we recognise the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.

How to Apply

Interview Date - Week commencing Monday 10 June 2024

The Role


On joining TRP, we will introduce you to our core values and work through how they will help you deliver excellent customer service.

Training will be provided to pass on good working knowledge of health & safety, food hygiene, safeguarding, security, licencing regulations, and emergency evacuation procedures.

You will be expected to take the lead on all things stock related.

Here is an overview of the main duties of the role:

  • Ensure maintenance of equipment such as freezers, fridges, EPOS, card machines, hospitality equipment and notify management of any defects.
  • Liaise and communicate with external suppliers ensuring delivery and storage of products whilst adhering to food hygiene regulations.
  • Supervise the hospitality outlets and support the work of the House Manager
  • Hospitality and Senior House Manager
  • Food & Beverage Operations.
  • Act as the first point of contact for the Hospitality Assistant team.
  • Assist with the opening of TRP Café including furniture set up, floating of till and opening procedures such as temperature checks of fridges and freezers.
  • Understand budgets and be accountable for duties and tasks that link and impact.
  • Fully understand the fire evacuation procedure and assist with fire drills and training sessions to ensure that team members are trained.
  • To accurately reconcile EPOS systems and report any discrepancies.
  • To take a lead and deliver specific requests for any event set up, refreshment request and clear downs.
  • Carry out regular floor walks to ensure all the storerooms are clean and tidy.
  • Accept deliveries of food, beverage, merchandise, and programmes ensuring these are checked, recorded, transported, and stored correctly.
  • Ensure all invoices are recorded and stored correctly.
  • Accurately monitor and reconcile all stock including end of month stock takes.
  • Collate and report any issues relating to safety, security, patron behaviour, housekeeping, or maintenance to the Duty House Manager or Food & Beverage Management Team.
  • Ensure orders are placed for stock on the correct days, whilst monitoring attendances to ensure the correct levels of stock.
  • Accept merchandise deliveries from external companies and assist in inventory counting.
  • Ensure safe evacuation of the entire building (members of public and teams) in the event of an emergency.
  • Act as the point of contact for external clients during events.
  • Act as an Incident Controller (training will be provided).
  • Act as a First Aider (training will be provided).
The Person


Our Values are at the heart of everything we say and do, and our people demonstrate these values in every aspect of their work.

To be successful in this role, you should be able to demonstrate the following skills, experience, and behaviour in line with these values.


Quality:
Taking pride in achieving excellence. We take responsibility for and pride in what we do,

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