Reservationist (Summer Temp) - Coventry, United Kingdom - Study Inn
Description
Job Title:
Reservationist (Summer Temp)
Location:
Coventry City Centre
Hourly Rate:
£11.50 ph
Contract Type:
Fixed Term Contract
Duration:02/07/ /09/2024
Hours:
Full-time
Working Hours:
Office working hours vary between 8.30am pm, Monday - Friday.
However, for this role the working hours will vary dependant on the needs of the business during the company's busy period of August & September which will include the requirement to work evening shifts and weekends.
STUDY INN:
Study Inn's Headquarters is located in Coventry City Centre with accommodation centres in Loughborough, Nottingham, Bristol, Exeter, Leeds & Leicester.
JOB ROLE:
JOB RESPONSIBILITES:
- To ensure all enquiries are responded to promptly and to convert enquiries into confirmed bookings. When required, proactive sales calls to be made.
- To identify the needs of the customer and provide clear explanation and advice when required this include recognising customers' personal preferences and budget.
- To pass on any new business enquiries / sales leads to the relevant person
- To have a full understanding of all rates, packages, special promotions and methods of payment.
- To have a full understanding of all the room types, location, views, configurations and accommodations' facilities.
- To book and arrange room viewings.
- To enter and monitor all reservations into the computer system, ensuring correct and up to date information.
- To action specific sales tasks as and when determined by the Line Manager.
- To document all business turned away when the accommodation is full or not enough rooms available.
- To complete all tasks allocated on your shift.
- To comply with company policies and procedures.
- To carry out any other duties that may be required from you from time to time to meet the needs of the business.
WHAT YOU'LL NEED:
- Proven IT skills knowledge of Microsoft Office
- Strong organisational and clear communication skills
BENEFITS
- Free City Centre Parking
Job Types:
Full-time, Fixed term contract
Contract length: 2.5 months
Pay:
£11.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Are you a student?
Work Location:
In person
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