CRM Manager - Nottingham, United Kingdom - Talk Staff

Talk Staff
Talk Staff
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you an experienced CRM Manager looking for a new and exciting challenge? Do you enjoy managing large projects and building key relationships?

Our reputable client based in Nottingham are looking to hire a CRM Manager to join their Business Development Team.

Within this role you'll initially be overseeing the implementation of a new CRM system and then driving a culture of excellence in clientrelationship management.


To be considered for the role, you'll require the following essentials:

  • Previous CRM system experience, ideally within professional services
  • Previous experience and success using Microsoft Dynamics, Salesforce, or Interaction
  • Data management data analysis skills
  • Knowledgeable on database and data warehouse
  • Excellent communication skills
  • Innovative thinking skills and the ability drive change
  • Team player with the ability to work on your own initiative
  • Problem solver
  • Strong project management skills
  • Highly organised and able to manage conflicting timescales and priorities
  • Excellent attention to detail
  • Knowledgeable on the use of Microsoft Office

Within this position, you'll also be:

  • Working closely with the Director of Business Development to roll out a new CRM system
  • Developing and implementing easy to use userprocesses and user guides
  • Managing and maintaining data
  • Developing a firmwide data & client relationship strategy
  • Maintaining GDPR compliance and providing regular CRM best practice guidance
  • Working closely with BD managers & practice groups to enhance their key account management programmes
  • Carrying out commercial analysis and reporting on any potential new business opportunities
  • Supporting the strategic client development and growth programme
  • Managing relationships with external agencies and internal teams to ensure data administration tasks are carried out effectively
**Salary & Working Hours
Salary is £40,000 - £50,000 per annum

Working hours are Monday - Friday

  • Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

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