Customs Manager - Aberdeen, United Kingdom - OBM People

Description

OBM are currently recruiting for a Customs Manager for our oil and gas service provider client based in Aberdeen
The Customs Manager shall drive and ensure compliance, providing governance and assurance, operational excellence, continuous improvement, customer service, subject matter expertise, leadership, and overall development in all aspects of Customs requirements for clients UK businesses. The role is also responsible for the development of the Customs Service offering to create a growing revenue contribution.

Role and Responsibilities:

• Manage all customs authorisations held by the company.
• Be part of and provide input to the Tax Management Committee to ensure compliance.
• Provide transparency on customs compliance via regular reporting to the Governance Committee.
• Act as the Client 'Discipline Expert' Liaison. Attend client meetings to review performance and provide guidance and advice on customs matters, and support clients with Customs Audits if required/requested.
• Participate in industry workgroups and seminars and message the strategy and position of the company
• Liaise with OEUK on behalf of the company and its clients.
• Act as the Regulator Liaison for all discipline specific compliance matters.
• Maintain up-to-date knowledge of legislative, regulatory, and business changes, disseminating customs advice and guidance to clients and colleagues to ensure compliance.
• Establishing effective relationships with key network contacts, industry bodies and regulatory authorities.
• Develop performance KPIs to drive the desired performance and action.
• Document and where needed, implement procedures for customs activities across all the company businesses.
• Ensure all customs duties are executed against contractual commitments in a timely and professional manner, providing excellent customer service.
• Periodic audit of company processes to ensure work is conducted in accordance with all internal, client and customs procedures and legislative requirements.
• Intervene in the business to address and support resolution of any compliance challenges below company operating standards.
• Support the incident investigation panel for discipline related incidents.
• Develop internal training programmes, and ensure all relevant personnel receive the required customs training to perform their role effectively and in compliance with internal, client and customs procedures and legislative requirements.
• Assist other managers with training and development plans for staff in Customs Roles
• Develop the customs service offering and create a growing revenue contribution via the provision of consultancy or managed services.
• Support the commercial bid process, ensuring all relevant customs matters are adequately addressed.

Minimum Qualification & Competencies

• Certificate in Advanced Customs Compliance
• Substantial Customs experience within the energy sector/ logistics/supply chain sector.
• Deep knowledge in the practical application of customs procedures, including Union Customs Code regulations and their impact upon the oil and gas industry.
• Thorough knowledge and understanding of movement of goods and services through different customs regimes and processes.
• Thorough knowledge and understanding of all relevant legislation and regulations appropriate for the role.
• Substantial experience of working closely with HMRC and other equivalents.
• Ability to communicate complex processes effectively to internal and external customers.
• Detailed knowledge of Incoterms
• Maintain an up-to-date and in-depth understanding of Import & Export and Shipping regulatory developments.
• Have a proven ability to work with all applicable UK regulations.
• Commercially aware with excellent customer relationship experience and the ability to influence/negotiate.