Reports and Information Co-ordinator - Bristol, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start until with a possible extension.

Role Purpose
To contribute as a specialist within a distinct area. Or to co-ordinate a specialist set of activities or a distinct smaller service area within a department.

Key Responsibilities

If relevant:
Assist in the management of, or supervise, a team ensuring team members receive clear organisation, direction and development.

Provide specialist accurate timely advice and information to a range of customers (partner organisations, employees, key stakeholders, departments, managers) in a range of formats ensuring policies meet legislative requirements and codes of practice

Support projects and improvement programmes in specialist service areas and support Council-wide initiatives to ensure that projects are completed on time, to budget and to required standards that wider agenda requirements are met e.g.

Council initiatives, Government agenda requirements

In consultation with customers identify and provide training and information sessions so understanding of the area of expertise is enhanced

Engage, establish develop and manage relationships with customers so that quality standards and business needs are met and contract terms are fulfilled, maximising cost effectiveness, quality service delivery and ensuring time scales and budgets are adhered to.

Maintain a high quality and consistent services to customers where agreed standards are achieved across a wide range of services, Service Level Agreements are adhered to (if present) and ownership is taken for responding to and/or resolving queries, complaints and requests from initial contact

Effectively research, analyse and recommend business solutions for the relevant service area.

Accurately and efficiently review and resolve any issues relating to budgets/financial information/resources for the area of specialismensure that agreed targets are met, reports are prepared and delivered, data is managed effectively and corrective action is taken when necessary.

Knowledge, Skills and Experience
Significant experience within an organisation, delivering similar services.

You will have a relevant professional or equivalent degree level qualification or you will have equivalent relevant experience.

You will demonstrate extensive knowledge and experience of contributing to developing processes, procedures and/or projects

You will have well-developed interpersonal skills for persuading, influencing and be able to build relationships and communicate effectively with customers.

You will have good literacy and report writing skills.

You will be able to understand and interpret complex data and provide solutions and recommendations to achieve appropriate outcomes.

You will have good analytical, numeracy and reasoning skills.

You will be able to work flexibly, cope with competing demands through good time management and work under pressure.

You will have the ability to monitor and or report on budgets budgets/financial information/resources.

You will have a good level of general IT skills and the ability to use appropriate specialist in-house software packages.

If relevant:
you will be able to assist in the management and develop a team.

Able to demonstrate the Council's values and behaviours.

RQ

Salary:
£19.47 per hour

Schedule: