Admin Assistant - Eastcote, Solihull, United Kingdom - The Cinnamon Care Collection

    The Cinnamon Care Collection
    The Cinnamon Care Collection Eastcote, Solihull, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Part time
    Description
    Administration Assistant
    £12.58 per hour plus company benefits
    Part-time - 30hrs per week
    A Top 20 Care Home Group 2024
    Eastcote Park is a stunning and luxurious Care Village in Solihull.
    We are looking for a part-time Administration Assistant/Receptionist to be the first point of contact at the home.
    This role requires someone who has a range of skills with good IT experience and attention to detail. You will be part of a team and work to a rota.


    Your shift times will be:
    2x12hr shifts and 1x6hr shift to include 1 weekend in 3.

    In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to assist in the Administrator's absence.


    Main Responsibilities:

    • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
    • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
    • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
    • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
    • Organise internal meetings and ensure that any requirements have actioned
    • Coordinate the staff meal process as applicable to the individual home
    • Respond to any emergency situations as requested by the home
    • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

    Person Specification:

    • Excellent customer service skills
    • IT literacy – competent with the use of systems
    • Previous telephone experience
    • Professional telephone manner
    • Knowledge of general administration
    • Good communication skills
    • Neat and well presented
    • Excellent written and verbal English