Description

QCS/DCS Field Service Engineer

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Your responsibilities

• Represents ABB as Home Based, Field Service Engineer in the North of England on customer paper
• manufacturing facilities.
• As part of the Northern Service Team provide 24/7 support on site for ABB QCS and DCS
• equipment.
• After initial ABB product training, you will be responsible to deliver the Service Agreement to
• scope, activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment,
• configuration, calibration, modification, cleaning, adjustment.
• Participate in a 1 week in 3 on Call Rota.
• Develop a strong working relationship with customer across production and engineering.

Your background

• Prepare and present reports following site visits and in additional a monthly report for allocated
• sites.
• Provide High level field and in house technical support, including out of hours support.
• Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other
• reporting tools.
• Provide application support and software troubleshooting to customers, on site and by remote
• dial in.
• Advises clients as to maintenance procedures, evolution, site planning, operational methods,
• process measurement and control.
• Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of
• responsibility.
• Prepare and write technical reports for internal and external use.
• Promote sales of maintenance services and equipment, including spare parts, and advise Sales
• department of possible sales leads.
• Assists Sales and Account management with preparation of quotations.
• Commission equipment in the field as part of the project team.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: remote #LI-remote
Work model: hybrid #LI-hybrid
Work model: on site #LI-onsite