No more applications are being accepted for this job
- Primary contact for specific Depot allocated customers
- Processing of all Direct Delivery orders and Purchase Orders and liaising with Suppliers
- Monitoring and completion of Customers own stock replenishments
- Receipt and processing of customers orders onto M4 computer system.
- Documentation of all relevant information from customer orders.
- Check and validate customer confirmation purchase orders.
- Regularly update information on system including maintenance of records on customer pricing
- Receive and process enquiries, ensure follow up.
- Process Return Inwards Notes.
- General administration to include filing and post.
- Liaise with other sales staff to maximise sales opportunities.
- Documentation of customer complaints
- Undertake any reasonable tasks or duties assigned by the Customer Experience Manager from time to time, related to the effective and efficient performance of the job, and providing they are within the post holders skills and ability. At least one job must be selected in order to apply.
Customer Service Advisor - Manchester, United Kingdom - Brenntag
Description
Our team in Manchester currently has an opening for a Customer Service Advisor - Manchester
About the role:
To contribute to the depot's EBITDA by the efficient and effective handling and processing of customer orders
As a Customer Service Advisor, it will be your responsibility to: