- Knowledge of audit and research
- Understanding of clinical governance and risk management
- Excellent communication skills, both verbal and written
- Good organisational skills
- Ability to work under pressure in a busy environment
- Motivational & negotiation skills
- Self-motivated, able to work collaboratively and independently
- Time management skills. Ability to plan, prioritise and organise workload
- Good general level of education to GCSE (A* - C Grade) or equivalent
- Registered with the GPhC as a Pharmacy Technician
- Medicines reconciliation Certificate or equivalent
- Continued commitment to improve skills and ability in new areas of work
- Proficient in the use of IT MS Office Outlook, Excel working with spread sheets and databases
- Experience of prescribing/clinical systems such as EMIS
- Recent previous experience within comparable role in General Practice
- Previous experience working within a patient facing role
- Awareness of Medicines Management agenda
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Pharmacy Technician - Stourbridge, United Kingdom - Kingswinford and Wordsley PCN
Description
Job summary
The Pharmacy Technician will support the Primary Care Network to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
Main duties of the job
The purpose of the role is to promote and support improvements to maximise safe and best practice in prescribing, help to develop processes and systems for safer prescribing, reduce medicines waste and improve the quality of patient care.
You will undertake patient supporting roles to ensure effective medicines use, carry out medicines optimisation tasks, clinical audit and medicines reconciliation to support our clinical pharmacists and the wider primary care team. The role will assist in delivery of our integrated work plan and incentive schemes.
If you are a motivated and enthusiastic pharmacy technician looking for a new challenge in primary care this could be an exciting opportunity for you.
About us
Kingswinford & Wordsley Primary Care Network is a network of 5 practices with a list size of over 50,000 patients. This role exists to support the delivery of the Kingswinford & Wordsley Primary Care Network agenda. The post will form an integral part of the PCN leadership team working alongside the PCN Pharmacists, Clinical Director and the PCN Partners.
Job descriptionJob responsibilities
Responsibilities
To undertakemedicines reconciliation in accordance with practice protocols and to updatepatients medical records / prescribing accordingly.
To support theachievement of the practices prescribing Quality and Outcomes Framework targets.
Working withthe Practices to contribute to the review and development of repeat prescribingprotocols / Standard Operating Procedures to improve the efficiency andeffectiveness of repeat prescribing systems.
To provide adviceto GPs, staff and patients in changes to prescribing to support the improvementof prescribing safety, quality and cost effectiveness.
To participatein medication audits.
To assist inthe appropriate monitoring and management of prescribing budgets and to liaisewith the medicines management team at the ICB.
To prepare evidencebased resources and information to support the implementation of rationalcost-effective prescribing.
To support thePractices to provide medication reviews, patient information leaflets, medicineawareness; and to undertake community visits as appropriate.
To take a proactiveapproach to the safe handling of prescriptions, including assessment of riskand making recommendations for improvement.
To respond tomedication queries from patients and staff in a professional manner referring tothe appropriate GP in accordance with practice protocols.
To advise onthe sourcing and safe management of medicines as appropriate.
Be responsiblefor the organisation, planning and of own workload to meet set deadlines.
Toundertake any other duties of a similar nature consistent with theresponsibilities of this post in order to provide a quality service
Responsibility for administration
Other dutiesand responsibilities to be undertaken may include any or all the items in the followinglist:
Taking messagesand passing on information as appropriate.
Computer dataentry/data allocation and collation, processing and recording information inaccordance with practice procedures.
Initiating contactwith and responding to requests from patients, other team members andassociated healthcare professionals and providers.
Helping to maintaina positive, supportive culture across the whole of the practice team.
Any other dutiescommensurate with this position.
Duties willvary from time to time under the direction of the Clinical Directors/PCN Pharmacistsdependent on current and evolving practice workload and PCN ContractRequirements.
Patient services
To providemedication review services to patients in the practice, domiciliary visits andin residential and nursing homes, and to deliver pharmaceutical care plans thatmaximise cost- effective prescribing and improve the quality of patient care.
To prepare evidencebased resources and information to support the medicine management team and allother relevant health professionals in the implementation of rationalcost-effective prescribing.
To help plan,develop and support the introduction of new working processes within the practiceto optimise the quality of prescribing.
Communication
The post-holdershould recognise the importance of effective communication within the team andwill strive to:
Communicateeffectively with other team members.
Communicateeffectively with patients and carers.
Recognise peoplesneeds for alternative methods of communication and respond accordingly.
Key Relationships
Internal
ClinicalDirector
Practice Managers
LeadPharmacist
PCN Manager
PCN colleaguesacross Dudley
Primary CareNetwork GPs, nurses and other practice staff
Community nursesand other healthcare professionals ( OT, ICT, CPN, nursing home staff etc.)
Community andhospital pharmacy teams
Community pharmacists,PCN community pharmacy leads Other primary care health professionals
External
General publicand patients
Care QualityCommission
Colleagues inneighbouring CCGs, PCNs and Health Economies
Generic Duties& Responsibilities
The dutiesand responsibilities in this job description are intended to be indicative butnot exhaustive of the responsibilities of the post holder. As KW PCN develops,the requirements of the job may develop and change. The job description will bereviewed and updated in discussion with the post holder to reflect theserequirements.
Person SpecificationSkills
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
