Aircraft Cleaning Manager - Birmingham, United Kingdom - Swissport

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    Permanent Full time
    Description

    Overview

    Aircraft Cleaning Manager - Aircraft Services & BagHall

    Contract: Permanent

    Location: Birmingham International Airport

    Are you ready to take charge of a dynamic and crucial role in the aviation industry? Look no further At Swissport, we're seeking a dedicated Airport Team Manager to lead our Western Europe Station Structures. As a key operational leader, you'll report directly to the Swissport Station Manager or Head of Department.

    Responsibilities

    What You'll Do:

    In this pivotal role, you'll be responsible for:

  • Daily Operations : Overseeing all aspects of operational delivery at the airport.
  • Motivating and Engaging Staff : Ensuring that our team meets customer airline targets while adhering to company procedures, policies, and brand values.
  • Safety and Quality Performance : Striving for safe, profitable, and high-quality operations aligned with customer expectations and corporate objectives.
  • Leadership and Guidance : Providing direction to a diverse workforce.
  • Operational Excellence : Ensuring day-to-day excellence across the Swissport Team at the station.
  • Swissport Leadership Competencies : Demonstrating skills in leading change, applying commercial acumen, coaching and developing others, making informed decisions, managing performance, and executing results.
  • As the Airport Team Manager, you'll handle the following responsibilities:

  • Safety Leadership :
  • Ensure compliance with company rules, procedures, and health and safety guidelines.
  • Implement consistent people management practices across the station.
  • Monitor the local emergency plan.
  • Use active supervision to positively influence employee behavior and foster a strong culture.
  • P&L Management :
  • Meet labor-to-revenue targets as per station requirements.
  • Optimize profits and maintain effective cost control.
  • Manage attendance and absenteeism in line with cost control measures.
  • Leadership and Stakeholder Management :
  • Establish strong leadership with supervisory staff through excellent communication.
  • Handle project management and change management.
  • Resolve conflicts and irregularities promptly.
  • Build relationships with Trade Union Representatives or employee representatives.
  • Quality Focus and Operational Efficiency :
  • Efficiently plan resources (manpower and equipment) in collaboration with the planning department.
  • Monitor and control performance KPIs related to airside activities.
  • Maintain administrative and control policies and procedures.
  • Business Growth and Strategy :
  • Demonstrate an entrepreneurial approach to maximize business potential.
  • Challenge operational norms to improve performance and drive growth.
  • Enhance customer relationships and align new business opportunities with station objectives.
  • Qualifications

  • You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
  • Be a leader who sets the tone and leads by example.
  • Can communicate clearly with your people to help them understand Swissport Western Europe direction.
  • Be able to build positive and trusting relationships.
  • Be open to different opinions and seek a collaborative approach.
  • Embrace an ideas culture to enable teams to create an agile edge.
  • Promote flexibility, adaptability and agility in order to enable contingency time.
  • Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
  • Personal and professional integrity of the highest order
  • Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.
  • Join us at Swissport and be part of shaping the future of aviation operations at Birmingham Airport