Customer Services Co-ordinator - Walsham le Willows, United Kingdom - Labour-Hire Solutions Limited

Labour-Hire Solutions Limited
Labour-Hire Solutions Limited
Verified Company
Walsham le Willows, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Labour Hire Solutions are looking for a Customer Service Co-ordinator to begin work at a nationwide gas and electric business.


THIS IS A PERMANANT POSITION

About the role

  • Be a vital member of the team during business hours
  • Take incoming calls from customers, tenants and engineers and action in a timely manner
  • Take down orders accurately while on the telephone, ensuring that all the necessary information has been captured accurately to process the booking.
  • Fully understand the products on offer and the pricing thereof and be able to guide and converse with customers and make informed decisions of which product or service will suit the customer best.
  • Carry out general office tasks e.g. faxing, photocopying, filing as instructed by the Operations Manager.
  • Assist with marketing activities e.g. preparing marketing material, updating marketing databases
- £21,170 Salary per annum

  • Monday to Friday 9am5:30pm Shift pattern

About you:


  • Reliable and punctual
  • Excellent telephone manner i.e. able to communicate clearly and confidently
  • Proactive with exceptional organisational skills
  • Analytical and attention to detail a prerequisite
  • Able to prioritise and work under pressure
  • Alert for additional / new sales / revenue opportunities
  • Professional and mature in outlook
  • Ensure operational processes are carried out end to end
  • Maintain a positive, customer focused outlook even when under pressure or busy.
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