- Manage, support, coach and develop a high-performing multi-disciplinary team of 9 full time staff members
- Provide confident, compassionate and proactive leadership - encouraging the team to reflect, learn and continuously improve
- Deputise for the Director of Services where required
- Ensure the effective day-to-day delivery of a person-led, psychologically, gender and culturally informed supported housing provision, ensuring best practice in service delivery.
- Support the team to provide a high-quality 24-hour wrap-around therapeutic support service
- Ensure the operational compliance of policies and procedures related to health and safety in supported housing.
- Work in partnership with other departments to ensure the smooth and effective running of all services.
- Attend relevant external networks, sharing information and knowledge, promoting best practice and innovation.
- Develop and build partnerships across the sector to enhance service provision
- Ensure the team meets core service outcomes, regulatory and funding requirements, including internal quality assurance standards for supported housing.
- Monitor, evaluate and report upon the team's work, using both quantitative and qualitative data collection and analysis.
- Ensure compliance with policies and procedures aligned with regulatory standards.
- Manage the service's annual budget including forecasting and ensuring value for money.
- Support the submission of funding bids and tenders; lead the submission of smaller bids and participate in other fundraising activities as required
- Participate in the out of hours on call rota; 1 week in every 6 (additional allowance is payable)
- Management experience and knowledge & understanding of the causes of homelessness and the needs of women experiencing homelessness and multiple disadvantage
- Strong knowledge of leading and meeting the regulatory standards of a 24-hour wrap-around supported housing accommodation
- Strong knowledge and experience of delivering psychological, gender, and culturally informed approaches to support women with interconnecting needs
- Experience in developing people, through managing, coaching, and motivating the team and addressing difficult staffing situations constructively and fairly
- Ability to lead teams through meaningful change and enable a strength-based and solution-focus to overcome challenges experienced
- Experience in consistently maintaining quality assurance standards, meeting requirements of funders, and local and national regulatory standards and landlord and housing management performance targets
- Experience in managing and responding to safeguarding concerns, risks and risk mitigation with ability to ensure the team's compliance in line with policies and procedures
- Experience in setting and managing a budget
- Ability to deliver high standards in performance management and reporting through monitoring & evaluation and continuously improve service provision
- Strong skills in data input, review and report writing (including good IT skills)
- Current valid right to work in the UK
- Minimum 12 months' of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
- A fully enhanced DBS registered on the DBS update service or willingness to apply for one through Central (at a cost of £50)
- Employment or education history to cover the last 5 years which can be verified through the referencing process
Service Manager - Clapham Common, United Kingdom - Central Recruitment Services Ltd
Found in: Click to Hired UK C2 - 2 weeks ago
Description
Central is currently recruiting for a female only Service Manager to work in the Clapham area.The service is a 24 hour bed therapeutic support & accommodation service for women who have experienced homelessness and severe and multiple disadvantage.
The successful candidate will be required to work 35 hours per week, working across Monday - Friday, 9AM - 5PM.
In this position, you will be expected to:
To apply for this role, you must have:
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.