Training and Quality Lead - North London, United Kingdom - Look Ahead Care and Support

Description

We're looking for a kind, compassionate and resilient Team Leader to join our Islington Mental Health Accommodation Pathway Service. £00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Making you feel at home here means helping you thrive in every way.

After all, our people are doing something amazing:
helping to transform lives every day.
Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs.

The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington.

The service provides support with emotional, social, physical & domestic needs.

You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group.

You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies.

You will be highly motivated and committed to continuous professional development. For full job details, please visit our website.
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Collate and update electronic data bases and systems to record and monitor customer files and outcomes
Budget management of petty cash and invoice payments
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Enjoys social interaction and the company of others, networks in local business community
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year.

We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.

We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.