Senior Claims Handler - Glasgow, United Kingdom - Chubb INA Holdings Inc.
Description
Do you have extensive Claims Handler knowledge and experience?
The key purpose of this role is to manage a portfolio of complex claims for a specific line of business including coverage analysis, investigation and evaluation of policy liability & legal liability.
Negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, insurers, loss adjusters, brokers, solicitors and other third parties.
Self-management of own caseload to ensure prompt settlement of files.
Develop and maintain client relationships and look after key accounts.
Act as part of a team to ensure both Team and individual goals are met
Work with third party service providers to ensure claims service standards are maintained
Represent Chubb at internal and external meetings including review meetings with brokers, key clients and London market representatives
Act as a technical resource and provide guidance on the claims assessment process to junior colleagues.
Mentoring, training and coaching junior colleagues where relevant
Qualifications:
Requirements & Experience:
ACII qualification advantageous but not essential
Previous end to end claim handling experience
Considerable market experience.
Comprehensive understanding and working knowledge of specialist product line, the insurance market and competitors
Solid experience in dealing with brokers and clients.
Ability to make own decisions and work on own initiative.
We offer in return
Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.
Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.
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