Claims Handler - Stoke-on-Trent, United Kingdom - Davies Group

Davies Group

Verified Company

Stoke-on-Trent, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Handler

Stoke-On-Trent - ST1 3DH

37.5 hours a week

Permanent, hybrid working after probation

#INDHP

Interested in starting a career in an international insurance company? Look no further Davies is seeking a Claims Handler to join our successful Property team in our Stoke office.

This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

Why would you join Davies?
At Davies, we're a community of passionate professionals who thrive on collaboration, innovation, and making a difference.

What's in it for you?

Reward platform
Access discounts from over 800 retailers. Treat yourself you've earned it
Generous Leave: Start with 25 days of holiday, and it grows with your service. Plus, the option to purchase up to 5 extra days each year.
Professional Development: Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities for professional qualifications.
Work-LifeBalance: Our standard workweek is 37.5 hours and we offer a hybrid work environment

What will your day look like

Liaising with customers, insurers, suppliers, and colleagues nationwide
Analysing policies to determine claim coverage and devise efficient claims processing strategies
Keeping policyholders informed about claim progress through wellcrafted correspondence
Setting up new claims, appoint contractors, and update internal systems
Issuing payments and arrange settlements as needed
Ensuring compliance with contractual and regulatory requirements
Contributing to team success and driving business growth

Abilities And Knowledge

Customer-

Centric Approach:
As a great communicator, you'll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.

Thriving in Fast-

Paced Environments:
Embrace challenges and deliver swift outcomes

Attention to Detail: Excellence lies in the little things.
Proactive Attitude: We love enthusiasm Be the driving force behind positive change.
Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills
Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.

Our Values