Inside Sales Coordinator - Aberdeen, United Kingdom - NOV Inc.

NOV Inc.

Verified Company

Aberdeen, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reporting to the Spare Parts Supervisor, the Spares Co-Ordinator will undertake all aspects of Sales and Customer Service requirements for Wireline & Flowline Spare Parts. Key to this role will be your ability to act as the customer voice to all internal stakeholders, communicating qualified sales opportunities and agreeing achievable delivery dates with timelines to an agreed price level in alignment with both NOV's and our customers' businesses.
CLOSING DATE 12 JANUARY 2023

DUTIES & RESPONSIBILITIES:

Respond to incoming enquiries to provide price, lead time & technical information to both external clients and other subsidiaries of NOV in a timely manner.
Preparation and submission of quotations, in line with departmental response KPI's.
Checking availability of components and liaising with the operations team to provide accurate lead times.
Processing of Client purchase orders and scheduling delivery dates in accordance with both stock availability and project delivery requirements.
Control of electronic records for all sales transactions as per sales department processes.
Enquiry follow up to determine the status of the quotation and recording reason(s) for loss
Creation and maintenance of sales opportunity records within the CRM system.
Liaise with Sales Engineers to identify opportunities to upsell spare parts at the point of capital equipment sale.
Obtain technical clarifications from Engineering team as required and communicate these to the customer.
Work alongside the finance team as required to resolve any AR issues and ensure payment is received.
Ensure all client communication is responded to in a prompt and professional manner.

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

Completion & Production Solutions

Through NOV Completion & Production Solutions, we serve well intervention service providers and oil and gas producers, and we pursue opportunities around hydraulic fracture stimulation, wellbore intervention equipment, composite tubulars, pumps, floating production systems, and subsea production technologies.

Our integrated approach delivers greater certainty, reliability, and peace of mind.